Privacy Policy
At TRKIPA, we respect your privacy, and our goal is to provide high-quality service to all our customers, employees, and partners. This privacy policy has been established to help you understand the nature of the data collected from you, how it is handled, and how personal data is safeguarded. You should be aware of how we use your personal data and your rights as a customer when sharing your data with us, in accordance with the data laws and regulations in the Kingdom of Saudi Arabia.
Why We Collect and Use Your Personal Data
We collect and use your personal data to assist us in providing you with products and services that meet your requirements with the highest quality standards. For example:
- It enables us to develop, improve, market, and provide our products and services to customers.
- It supports our operations and the systems necessary to ensure the continuity of service quality.
- It helps us understand your needs as a customer and recommend certain products and services.
- It facilitates communication with you regarding newly launched products and services.
- It assists in resolving and addressing any inquiries or complaints you may have.
- We need to collect and process personal data to meet legal and regulatory requirements.
What Personal Data Do We Collect?
Here are the main types of personal data we collect and use about you:
- Registration data for our services (such as name, email address, address, phone number, and nationality).
- Data obtained from your use of our services, websites, or mobile applications.
- Data exchanged during our communication with you.
- Data received from devices that help provide recommendations regarding our products.
- In case of a system error, we collect recorded data such as IP address, device name, and system configuration.
Cookies Data
- Cookies are files containing small amounts of data, used as unique anonymous identifiers.
- They are sent to your browser and stored on your device’s memory.
- Our system may use third-party code that gathers data through cookies to improve services.
- You can accept or reject cookies and know when data is sent to your device.
- Rejecting cookies may limit the use of some parts of this service.
Service Providers
We may employ third parties to facilitate our services. These third parties have access to your personal information solely to perform tasks on our behalf.
Changes to the Privacy Policy
We may update our privacy policy periodically. Please review this page for updates.
